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A Message From Jeff Gennette

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion

At Macy’s, Inc., we are committed to diversity and inclusion across all aspects of our business. Guided by our mission to embed diversity and inclusion into how we think, act, and operate — we know we are strongest when we reflect the customers and communities we serve.

Key Areas For Success

To advance this work at Macy’s, we focus on five areas that are critical to our growth and success:

  • Our Customers: Welcome, accept and respect every one of our customers
  • Our Suppliers: Drive growth with under-represented suppliers
  • Our Community: Drive impact through community relationships reflecting our goals and values
  • Our Marketing: Consistently and genuinely reflect all our customer's lives

Building Long-lasting Relationships with Vendors

Our vendor relationships are an important aspect of our diversity and inclusion strategy. We are working to support the next generation of diverse suppliers by ensuring they are integrated into our merchandising and business development strategies. Our Supplier Diversity Program is designed to connect more ethnically diverse-, women-, veteran- and LGBTQ-owned businesses to opportunities within Macy’s, Inc., enabling us to have more distinctive merchandise, contribute to the economic health of local communities, and help grow the number of diverse suppliers in the retail industry.

We also continue to build a viable pipeline of diverse vendors through ongoing training and development, by establishing new relationships and partner opportunities, through new retail models and by focusing on establishing a meaningful presence in our various distribution channels – in-store, online and on our mobile app.

In 2018, we purchased approximately $937 million from ethnically diverse- and women-owned businesses. This engagement with diverse suppliers contributed more than $1.8 billion to the U.S. economy – surpassing the billion-dollar mark for the fourth year in a row – and sustained more than 10,000 jobs. These jobs and the incomes earned through them are important contributions to the communities in which we operate.

While work remains, I am grateful for what our colleagues have accomplished and am energized by their dedication to this work. To our customers, communities, and other stakeholders, you have my pledge that diversity and inclusion will continue to be business imperatives at Macy’s, aligned with our priorities and integrated into all areas of our company

Jeff Gennette
Chairman and CEO
Macy’s, Inc.